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Terms

GENERAL- & USE TERMS

How we agree to get-on together

Terminology Change Notice

Effective 28 April 2025, Eyevestor has implemented the following terminology changes:

  • "Eyeventure" is now "Venture": a simplified, universal term for companies and investment projects on the platform.
  • "Eyecon" is now "Share": aligning with standard financial terminology and clarifying the nature of participations.
  • Interpretation: any reference to "Eyecon" in statutes, agreements or other official documents shall be read as "Share". No effect on rights and obligations attached to these participations.

Purpose and Introduction

This document informs you as a user about the usage rights of the Software as a Service (SaaS) offered online by Eyevestor B.V. ("Eyevestor"), as well as the rights and obligations of users and Eyevestor. A user is anyone who registers on the Eyevestor platform.

All our services, agreements and conditions are consolidated in this document. The Privacy Policy and Disclaimer are separate documents that also apply and can be found at www.eyevestor.com.

1. DEFINITIONS

Eyevestor provides a modern digital solution for digitising legal structures and securities. The following definitions apply:

Key definitions:

  • Beneficiary: the ultimate beneficial owner who is the legal owner of the account.
  • User(s): any natural or legal person (at least 18 years old) who has read and accepted these Terms & Conditions.
  • Account: the share account within a venture in which transactions take place and shares are held.
  • Share(s): digital units issued by ventures; always a digital reflection of an existing legal financial instrument, security or economic right — never a derivative.
  • Shareholder / account holder / vestor: the user who holds one or more accounts in one or more ventures.
  • Venture: the online environment set up by a user on the Eyevestor platform.

Definitions (alphabetical):

  • Subscription fees: the amount a venture pays to Eyevestor B.V. for use of our SaaS.
  • Payment partner / Payment Service Provider (PSP): external partner through which payments are processed. Online Payment Platform B.V. (OPP) is the primary PSP, regulated by AFM and DNB (CoC 50124498). Eyevestor reserves the right to engage additional PSPs. Current information on active PSPs is available on the platform.
  • Campaign transaction: issuance and/or emission of shares by a venture for sale to users.
  • Dividend: profit distributed by the venture (in cash, products, services or shares).
  • ECSPR: European Crowdfunding Service Provider Regulation. Eyevestor is registered with the AFM under number 32000017.
  • Security: any legal form of exchangeable, tradeable financial instrument with monetary value.
  • Escrow (account): third-party funds held until pre-defined conditions are met.
  • Eyevestor: Eyevestor B.V., Europalaan 100, 3526KS Utrecht, CoC 67783309. Part of Eyevestor Holding B.V., part of Eyevestor Coöperatie U.A.
  • Eyevestor platform: the online SaaS platform developed by Eyevestor.
  • Inner Circle: list of users where potential conflicts of interest may apply.
  • KIIS (Key Investment Information Sheet): document containing essential investor information (EBI — Essentiële Beleggersinformatie) required upon launch of a public campaign.
  • Live: a venture must go live before it can issue or trade shares.
  • Partners / Sharefunding® Partner: external professional advising ventures on use of the Eyevestor platform.
  • Bulletin board: the environment within the venture where buyers and sellers advertise their interest.
  • Project owner: an authorised user acting on behalf of an organisation who manages the venture.
  • Account type / Member type: type assigned to an account by the venture administrator.
  • Share Governance Check: formal procedure to validate ECSPR compliance and legal structure of the venture.
  • Share Issuance Check: formal procedure to validate whether share issuance may take place.
  • Share agreement: any electronic agreement between two users within the venture environment. Eyevestor is not a party to this agreement.
  • Transaction: bilateral share agreement moving shares from one account to another.
  • Transaction costs: amount charged for concluding a share agreement or processing dividends.
  • Transfer: transfer of shares without payment via the platform.
  • Venture agreement: agreement between Eyevestor and a project owner for setting up a venture.
  • Venture terms: terms established by the venture; in case of conflict, these General Terms & Conditions prevail.
  • Vestor: Eyevestor term for a user who is a shareholder in one or more ventures.
  • Wft: Dutch Financial Supervision Act (Wet op het financieel toezicht).

2. APPLICABILITY

These General Terms & Conditions of Use apply to Eyevestor and every user.

3. HOW EYEVESTOR WORKS

Eyevestor empowers organisations to do more with their capital and enables all those connected to the organisation to participate. Via Eyevestor, organisations strengthen relationships with stakeholders by digitising securities in the form of shares within a venture.

  1. Eyevestor does not provide advice or opinions of any kind, including financial or investment advice.
  2. The user completes the onboarding process and confirms via email, after which registration is final.
  3. One person may only create one user profile, with limited exceptions.
  4. An Inner Circle user may not be a project owner and may only invest on equal terms with other crowdfunding investors.
  5. Registration is only possible upon acceptance of these Terms & Conditions.
  6. Once registration is complete, a user may create ventures and/or become a vestor.
  7. Once a venture is created, a verified beneficiary must be linked before the venture can go live.
  8. A venture may only have more than 20 accounts after a successful Share Governance Check.
  9. Ventures may digitalise existing securities or issue new legal securities. Delivery obligations may apply for legally completing transactions.

4. IDENTITY VERIFICATION

  1. As a user and beneficiary you must identify yourself via email confirmation, bank account and phone number.
  2. Eyevestor reserves the right to request additional verification (iDin, ID document, CoC extract, source-of-funds declaration, etc.).
  3. If identification is insufficient, Eyevestor reserves the right to (temporarily) block or cancel your user account.
  4. Changes to your profile are your responsibility and must, where applicable, be made within 24 hours.
  5. In the event of death, Eyevestor must be formally notified as soon as possible, and no later than within 30 days.
  6. In case of bankruptcy, seizure or other legal encumbrances, you must immediately notify Eyevestor in writing.

5. REGULATION AND RISKS

  1. Eyevestor is supervised by the AFM and licensed to provide crowdfunding services under the ECSP Regulation (registration number 32000017).
  2. For payments, an escrow account is used where applicable, independent of Eyevestor and users.
  3. Users will only invest a prudent portion of their freely investable assets. An investor experience test is required prior to investing, in accordance with ECSPR.
  4. Users will diversify their risks across multiple shares, instruments and asset classes.
  5. Non-sophisticated investors have a 4-calendar-day reflection period for campaign-type transactions. Not applicable to direct sales or transfers.
  6. Eyevestor does not provide investment advice. Users make their own assessment and investment decisions.
  7. Investing is risky; investors can lose 100% of their investment. Returns are uncertain. Diversification is advisable.
  8. Project owners are responsible for compliance with applicable regulations (AFM, ECSPR, Wft, exemption rules, prospectus requirements).
  9. Eyevestor may pause a campaign in case of KIIS errors. After 30 days without correction, the campaign will be cancelled.
  10. Eyevestor will immediately notify investors of identified irregularities and the possibility of withdrawing their investment offer.

6. GOOD GOVERNANCE

  1. Good governance protects the interests of all stakeholders. Eyevestor pursues a values-based approach grounded in mutual respect and personal accountability.
  2. Eyevestor reserves the right to advise users on good governance and to block users if governance principles are not upheld.
  3. The Share Governance and Share Issuance Checks ensure compliance with applicable laws and regulations.
  4. Eyevestor maintains an Inner Circle list to counter insider trading and promote transparency.

7. PRIVACY

Eyevestor processes personal data in accordance with the General Data Protection Regulation (GDPR), as further described in the Privacy Policy on the Eyevestor website. The Privacy Policy forms an integral part of these Terms & Conditions. By accepting these Terms & Conditions, you also accept the Privacy Policy.

8. INTELLECTUAL PROPERTY

The Eyevestor website and platform are protected by copyright. Eyevestor Holding B.V. holds these rights, with the exception of data posted in relation to individual ventures. Reproduction or publication without prior written consent is prohibited.

9. LIABILITY

  1. Unless there is intent or gross negligence, Eyevestor is not liable for damages resulting from inaccuracies or omissions in the information offered, nor for disruptions or interruptions.
  2. Texts regarding ventures represent the views of project owners only, not those of Eyevestor. An investment decision is entirely at the buyer's own risk.
  3. Eyevestor's liability is at all times limited to direct damages and never exceeds the amount of related payments received by Eyevestor. Eyevestor is not liable for indirect damages. Directors of Eyevestor are never personally liable.
  4. Eyevestor has the right to amend platform content, including these Terms & Conditions. Structural changes will be communicated to users in advance in accordance with Article 17.4.

10. DURATION, SUSPENSION AND TERMINATION

  1. The Terms of Use are entered into for an indefinite period.
  2. Eyevestor may terminate the Terms of Use with immediate effect and suspend its obligations if: the user fails to comply and remains in default after notice; Eyevestor becomes aware of facts giving rise to fear of non-performance; performance becomes impossible; the user has posted unlawful content; the user has filed for bankruptcy; a legal obligation exists; or there are good reasons related to reputational risks.
  3. Eyevestor is not obliged to compensate any costs or damages in exercising the aforementioned rights.
  4. Users may not use Eyevestor for purposes contrary to its statutes, for discriminatory or misleading content, or for actions that harm other users or Eyevestor.

11. COMMUNICATION

  1. Eyevestor aims to keep users adequately informed. Project owners are responsible for timely, clear, correct and non-misleading communication to (potential) investors and shareholders.
  2. Eyevestor requests that all shareholder communications are also posted in the Community tab.
  3. If a project owner, despite repeated requests, fails to provide relevant information in a timely manner, Eyevestor reserves the right to issue a notice via the Community or another appropriate channel.
  4. For substantive questions about the venture, users are referred in the first instance to the project owner.
  5. You cannot unsubscribe from platform communications while you remain a user. You are responsible for staying informed of communications received.
  6. Courteous behaviour and mutual respect are required in all communication channels. Eyevestor will never ask for sensitive information such as passwords.

12. COMPLAINTS & SUPPORT

  1. Complaints may be submitted at: eyevestor.com/complaints.
  2. Eyevestor provides support via the platform, by telephone and by email. General support tickets are handled within 2 business days.

13. FORMATION OF SHARE AGREEMENTS AND SETTLEMENT

  1. A share agreement is formed upon acceptance of an offer between buyer and seller.
  2. The venture terms under which a share agreement may be concluded are set out in the venture environment on the Eyevestor platform.
  3. Once payment is made by the buyer to the payment partner, the share agreement is settled.
  4. The sale price is paid to the payment partner, who pays the seller or escrow account net of transaction fees.
  5. Upon confirmation of receipt by the payment partner, the buyer receives the shares and no withdrawal is possible, subject to Article 5.5.
  6. The buyer can only make a valid payment to the payment partner, not directly to the seller.
  7. Under certain circumstances, Eyevestor reserves the right to request additional verification of source of funds.

14. DISSOLUTION OF A SHARE AGREEMENT

  1. Termination of a share agreement is excluded unless that right is specifically granted. Transaction costs are always due.
  2. Bids are binding and cannot be unilaterally withdrawn, subject to Article 5.5.
  3. If the buyer has not paid by the expiry date, the seller has the right to cancel the transaction.
  4. Dissolution after payment is not possible unless required by law.

15. COSTS AND PAYMENT

  1. Unless stated otherwise, all prices and rates are in Euros and exclusive of VAT. Agreed pricing can only be changed after the subscription period has ended.
  2. Subscription fees are annually indexed in accordance with the Dutch Consumer Price Index (CPI) published by Statistics Netherlands (CBS).
  3. Pricing changes are actively communicated. Payment is due without suspension or set-off within the stated deadlines.
  4. Eyevestor charges fees for executing share agreements, dividend distributions and other services.
  5. Subscription pricing for ventures is offered annually and paid one year in advance. Cancellation is possible after the first year.
  6. Other costs (transaction fees, additional services): €150 per hour unless otherwise agreed.
  7. If a project owner fails to pay invoices after reminders, Eyevestor may pause the venture and active campaign. If payment arrears exceed 30 calendar days, Eyevestor reserves the right to terminate the campaign and inform users.
  8. Exit fee upon termination of a venture: standard rate €1,800 (approx. 12 hours of work). Adjustable by mutual agreement depending on complexity.
  9. Services from partners and third parties are only provided after explicit approval from the user.
  10. Eyevestor is not responsible for costs incurred by users in connection with use of Eyevestor.

16. SECURITY, FRAUD AND THEFT

  1. Eyevestor has built infrastructure in which data security is the highest priority.
  2. We recommend changing passwords regularly and never sharing them.
  3. Despite extensive precautions, fraud, hacking and theft can never be fully excluded.
  4. Any suspected unauthorised access must be reported to Eyevestor immediately.
  5. Eyevestor will never ask for your password.

17. MISCELLANEOUS

  1. Invalidity of any provision does not affect the remaining provisions.
  2. Dutch law applies to these Terms & Conditions. All disputes will be submitted to the competent court in Utrecht.
  3. Provisions intended to survive termination shall remain in force after the Terms of Use or share agreement have ended.
  4. Eyevestor may amend these Terms & Conditions. In the event of structural changes, Eyevestor will make every effort to notify each user prior to the effective date.

18. GEOGRAPHIC APPLICABILITY

Use of Eyevestor is restricted to residents of countries where legal access exists. Residents of sanctioned countries are excluded. Verification is possible via the EU sanctions map (sanctionsmap.eu). Eyevestor reserves the right to freeze any position if use originates from a sanctioned country or sanctioned person.

19. EYEVESTOR IS BUILT FOR A BETTER WORLD

Eyevestor aims to improve the world by creating greater engagement, affinity and ambassadorship among organisations and their stakeholders. Providing more liquidity and opportunities in equity ownership is a logical step: there is no value without liquidity.

Eyevestor B.V. | Europalaan 100, 3526KS Utrecht | CoC: 67783309 | support@eyevestor.com | MAY 2026